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Alicante Airport

Check-in at the airport

The check-in process indicates to the airline that the passenger has taken the last step to take the flight.

Location information panels
Check-in area, Alicante airport Departures Hall

When arriving at the NAT passenger terminal at Alicante airport, go to the check-in area located in the Departures lobby on the T2 floor. If you are not sure which counter to go to to check in your luggage, take a look to the screens with the flight information. Is highly recommend while you are waiting for your flight to watch out this information due to possible last-minute changes gate changes or modifications on the scheduled departure.

On the information screens you will see a list of flights sorted by departure time, flight number, airline and destination and the counter where you can check in your baggage next to the boarding gate if it has already been assigned.

Once you have checked in your luggage, you will receive your boarding pass. It indicates the gate and time of boarding. As the departure time approaches, the boarding gate will also appear on the information screens. Please do not hesitate to contact the staff at the information desks and at the check-in desks if in doubt.

Please make sure that you take all your belongings with you before leaving the check-in counter: personal documents, boarding pass and ID or passport.

Remember that access to the boarding gates is through the security control located in the departure hall of the terminal. In the event of terminal congestion, the formerly closed access may be opened to the public.

To avoid queues at the time of airport check-in, many companies allow online check-in in advance, from your home, office or mobile device. Besides, some companies have installed self check-in machines in the airport (Iberia Express).

Check-in and boarding: keep in mind

The passenger should be at the check-in counter at least with 3 hours prior the departure scheduled time for No Schengen flights and 2 hours for Schengen and domestic flights.
For group travel it is recommended that each passenger checks in their own name; this makes it easier to handle any claims for loss.

At the security checkpoints:
Note that there might be many people at peak travel periods or special event dates, both at check-in and at security checkpoints, where personal items and hand luggage must be placed on trays for x-ray examination, and each passenger must go through the metal arch and/or body scanner.

Time and door of departure:
Keep an eye on the information panels, as there may exceptionally occur last-minute changes.

Once you passed the security control -for necessary documents and prohibited items in hand luggage-, please head to the corresponding boarding gate.

Check the necessary documents and prohibited items in hand luggage to access the boarding area and your flight.
Boarding gates at the airport.

Check-in online

It is available 24-48 hours before the flight departure time and it closes 1-2 hours before departure. This system allow the airline to confirm the passenger assistance to the flight, and in most cases, the passenger can select the seat on the plane.

If you think your bags will exceed the baggage allowance, some airlines let you pre-purchase additional baggage allowance while check-in online. The excess baggage rates are lower during this process than in the airport counters.

How does the check-in online?

Visit your airline's website and identify yourself as a user, or use the airline's mobile app. Go to the online check-in section and fill in the requested information, usually the flight code or locator and the passenger's last name. Follow the company's instructions if you want to choose a seat, pre-pay for excess baggage or hire an extra one. You will obtain your boarding pass with the information of the passenger and the flight and you will be able to print it or receive it in your mobile phone as TEM.

 

The mobile boarding pass

If the passenger has only hand luggage, he can go directly to boarding with the TEM. Bring the phone close to the mobile boarding card reader with the 2D TEM image on the screen (illuminated) and wait for the positive identification (acoustic or light signal) from the scanner.

BCBP mobile boarding pass sample
Alternatively, you can use your TEM at the check-in counters to speed up the check-in process for your luggage, or print out the card on paper if the card reader does not recognise it from your mobile phone. If you have a problem with the image of your mobile phone, or if the battery has run out, you can print a new boarding card at any check-in machine or at the airline counter.

Check-in counters and boarding gates

Passenger Terminal NAT - Alicante airport

Check-in counters

Departures hall, level 2.
96 domestic and international check-in counters, level 2.
2 special baggage check-in counters (E01 and E02), level 2.
Self check-in Iberia.

Security and passport controls

Departures hall, north side, level 2.

As a safety all passengers must go through security checks before entering the boarding area, and on certain occasions, before boarding the aircraft. It is a common process at all airports crossing through a metal detector. Also, the security staff can order the user to remove the shoes and take out bulky clothes.

Hand luggage and everything you carry will be verified through an X-ray machine. Staff will ask you to deposit the items carried on trays placed for that purpose. laptops and tablets should be removed from their carrying cases. Devices batteries must be sufficiently charged, at least to can be start.

Boarding area and boarding gates

Access to the boarding area is usually through the security checkpoints located at Departures hall level 2, north side. The boarding area is split into two areas, The Processor (main building), andThe Dock (on the side of the main building). The boarding area has passport checkpoint depending on the destination.

Passenger Terminal NAT has 26 boarding gates and 15 airbridges distributed in the two boarding areas:The Processor, and The Dock.

  • The Dock boarding gates, level 2: gates B21, B22-B23, B25-B26, B27-B29, B30-B31, B32-B33, and B34-B35.
  • The Processor boarding gates, level 2: gates C37-C38, C39-C40, C41-C42, C43-C45, C46-C47, C48-C49, and C50.

Terminal T1 - Alicante airport

At present, terminal T1 of the Alicante- elche airport is currently closed to the public.

Check-in counters

T1 Departures hall: level 1.
38 check-in counters, (from nº1 to nº38) and one for special baggage (nº39) , T1 level 1.

Security and passport controls

T1 Departures hall: level 1.

Boarding area and boarding gates

Access to the boarding area is through the security checkpoints located at Departures hall level 1, where all the gates are located, with passaport checkpoint depending on the flight destination.

Terminal T1 has twelve boarding gates, and five airbridges.

  • T1 level 1: gates from 1 to 10.
  • T1 level 1: 2 special gates (1B and 4B).

Remember: the terminal T1 of the Alicante- elche airport is currently closed to the public.

Terminal T2 - Alicante airport

At present, terminal T2 of the Alicante- elche airport is currently closed to the public.

Check-in counters

T2 Departures hall: level 1.
14 check-in counters, from nº 51 to nº 64, T2 level 1.

Security and passport controls

T2 Departures hall: level 1.

Boarding area and boarding gates

Access to the boarding area is through the security checkpoints located at Departures hall level 1, where all the gates are located, with passaport checkpoint depending on the flight destination.

Terminal T2 has six boarding gates, none with airbridges.

  • T2 level 1: gates from 21 to 26.

Remember: the terminal T2 of the Alicante- elche airport is currently closed to the public.


Further information

About the necessary travel documents and about the formalities at your arrival at the airport destination at aeropuertosenred.com.

About the boarding area at aeropuertosenred.com.

About the check-in process at aeropuertosenred.com.

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